What is Computer Telephony Integration (CTI)? Computer telephony integration (CTI) is a technology that combines telecommunications and computer systems. CTI allows computers and telephone systems to communicate with each other, which can automate many of the tasks...
In today’s healthcare environment, hospitals are under pressure to provide high-quality care while also reducing costs. One way to achieve both of these goals is to implement auto dialer services. Auto dialer services are a type of software that automates the...
In today’s healthcare environment, hospitals are under pressure to provide high-quality care while also reducing costs. One way to achieve both of these goals is to implement an autodialer integration solution. An auto dialer is a software application that...
In today’s healthcare environment, hospitals are under pressure to provide high-quality care while also reducing costs. One way to achieve both of these goals is to implement a contact center integration solution. A contact center integration solution allows...
Hospitals are under increasing pressure to improve efficiency and patient care. One way to do this is to integrate a call center with the hospital’s electronic health record (EHR) system. A call center can provide a number of services that can help hospitals...
