Hospitals are constantly looking for ways to improve efficiency and patient care. One way to do this is by integrating a predictive dialer into their call center operations. Predictive dialers are software applications that automate the dialing process and route calls...
Telephony integration is the process of connecting a hospital’s telephone system with its other computer systems. This allows for the seamless exchange of data between the two systems, which can improve communication and efficiency. There are many benefits to...
Computer telephony integration (CTI) is a technology that allows for the integration of telephony systems with computer systems and applications. This means that phone calls can be initiated, managed, and enhanced from within a computer application. CTI integration...
Information and communication technology (ICT) has become an essential part of healthcare delivery. ICT services can help hospitals improve efficiency and patient care in a number of ways. For example, ICT can be used to: Digitize patient records, making them more...
Hospital management software (HMS) is a type of software that helps hospitals and other healthcare organizations to manage their operations. HMS can automate a wide range of tasks, including: Patient registration and scheduling Medical records management Billing and...
