BLOGS
Call Center Integration with Hospitals: Improve Efficiency and Patient Care
What is Call Center Integration? Call center integration is the process of connecting a hospital's call center with its other systems, such as its electronic health record (EHR) system, patient scheduling system, and patient billing system. This allows call center...
Contact Center Services for Hospitals: Improve Patient Care and Efficiency
What are Contact Center Services? Contact center services are a type of business that provides customer service and support to clients over the phone, email, chat, or other channels. Contact center services can be used by businesses of all sizes, including hospitals....
Call Center Services for Hospitals: Improve Patient Care and Efficiency
What are Call Center Services? Call center services are a type of business that provides customer service and support to clients over the phone. Call center services can be used by businesses of all sizes, including hospitals. Why Call Center Services for Hospitals?...
Hospital Management Software: Improve Efficiency and Patient Care
What is Hospital Management Software? Hospital management software is a type of software that helps hospitals to streamline their operations. It can automate many of the tasks involved in running a hospital, such as scheduling appointments, managing patient records,...
Empower Your Hospitals with Unified Communications
What is Unified Communications? Unified communications (UC) is a technology that integrates voice, video, and data communications into a single platform. This allows users to communicate with each other through a variety of channels, including phone, email, instant...
VoIP Services for Hospitals: Improve Communication and Efficiency
What is VoIP? VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make and receive phone calls over the internet. VoIP services offer many advantages over traditional landlines, including lower costs, better call quality, and more...
Telephony Integration with Hospitals: Improve Efficiency and Patient Care
What is Telephony Integration? Telephony integration is the process of connecting a hospital's telephone system to its computer systems. This allows for the automation of many of the tasks involved in handling phone calls, such as transferring calls, looking up...
Computer Telephony Integration (CTI): Improve Efficiency and Productivity
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a technology that allows computers and telephone systems to communicate with each other. This allows for the automation of many of the tasks involved in handling phone calls, such as...
Computer Telephony Integration (CTI): Improve Efficiency and Productivity
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a technology that allows computers and telephone systems to communicate with each other. This allows for the automation of many of the tasks involved in handling phone calls, such as...
Computer Telephony Integration (CTI): Improve Efficiency and Productivity
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a technology that allows computers and telephone systems to communicate with each other. This allows for the automation of many of the tasks involved in handling phone calls, such as...
Computer Telephony Integration (CTI) with Hospital Software: Improve Efficiency and Patient Care
What is Computer Telephony Integration (CTI)? Computer telephony integration (CTI) is a technology that combines telecommunications and computer systems. CTI allows computers and telephone systems to communicate with each other, which can automate many of the tasks...
Auto Dialer Services for Hospitals: Improve Efficiency and Increase Patient Engagement
In today's healthcare environment, hospitals are under pressure to provide high-quality care while also reducing costs. One way to achieve both of these goals is to implement auto dialer services. Auto dialer services are a type of software that automates the process...
Auto Dialer Integration for Hospitals: Improve Efficiency and Increase Patient Engagement
In today's healthcare environment, hospitals are under pressure to provide high-quality care while also reducing costs. One way to achieve both of these goals is to implement an autodialer integration solution. An auto dialer is a software application that automates...
Contact Center Integration for Hospitals: Improve the Patient Experience and Increase Efficiency
In today's healthcare environment, hospitals are under pressure to provide high-quality care while also reducing costs. One way to achieve both of these goals is to implement a contact center integration solution. A contact center integration solution allows hospitals...
Call Center Integration with Hospitals: A Guide to Improving Efficiency and Patient Care
Hospitals are under increasing pressure to improve efficiency and patient care. One way to do this is to integrate a call center with the hospital's electronic health record (EHR) system. A call center can provide a number of services that can help hospitals improve...
Voice over IP (VoIP) – The Future of Business Communication
Voice over IP (VoIP) is a technology that allows you to make and receive phone calls over the Internet. VoIP offers a number of advantages over traditional landlines, including lower costs, greater flexibility, and improved call quality. Here are some of the benefits...
Unified Communications: Improve Communication and Collaboration in Your Organization
Unified communications (UC) is a technology that integrates voice, video, and data communications into a single platform. UC solutions can help organizations improve communication and collaboration, increase productivity, and reduce costs. UC solutions typically...
What is Computer Telephony Integration (CTI)?
Computer telephony integration (CTI) is a technology that integrates telephones and computers. CTI allows users to control their phone system from their computer, and to access and share information from their computer while they are on a call. CTI can be used in a...
Empower Your Hospitals with Unified Communications
Unified communications (UC) is a technology that integrates voice, video, and data communications into a single platform. UC solutions can be used to improve communication, collaboration, and information sharing in a variety of industries, including healthcare. In...
How Unified Communications Can Improve Patient Care and Efficiency in Hospitals
Unified communications (UC) is a technology that integrates voice, video, and data communications into a single platform. UC solutions can be used to improve communication, collaboration, and information sharing in a variety of industries, including healthcare. In...