Information and communication technology (ICT) services are essential for the efficient and effective operation of hospitals. ICT can be used to improve communication between staff, track patient data, and provide remote monitoring and support. Here are some of the...
The healthcare industry is constantly evolving, and one of the most important trends is the adoption of unified communications (UC). UC is a suite of technologies that integrate voice, video, messaging, and collaboration tools into a single platform. This allows...
Computer telephony integration (CTI) is a technology that integrates telephone systems with computer systems. This allows healthcare providers to access patient information and other data while they are on the phone. CTI can also automate tasks, such as transferring...
Telephony is a vital communication tool for hospitals. It is used to connect patients with doctors, nurses, and other healthcare providers, as well as to coordinate patient care between different departments. Telephony can also be used to improve staff productivity...
Hospitals are busy places, and they often receive a high volume of phone calls. This can be a challenge for staff, who may be juggling multiple tasks at once. Calling services for hospitals can help to alleviate this burden by answering calls 24/7. These services can...
Hospitals are under increasing pressure to provide high-quality care while also controlling costs. One way to improve efficiency and patient satisfaction is to outsource your contact center services. A professional contact center can provide 24/7 support to patients...
