Computer Telephony Integration (CTI) is a technology that integrates telephone systems with electronic health records (EHRs). This allows healthcare providers to access patient information more quickly and easily, which can lead to better decision-making and reduced...
Telephony is the use of electronic devices to transmit and receive voice communication over a distance. In hospitals, telephony can be used to connect patients with doctors, nurses, and other healthcare providers, as well as to coordinate patient care between...
Hospitals are complex organizations that must juggle a variety of tasks and responsibilities. In order to operate efficiently and effectively, they need to have the right tools and technologies in place. Hospital management software with CTI (computer-telephony...
Auto dialer integration is the process of connecting an auto dialer software with a hospital’s existing systems, such as its CRM system or patient scheduling system. This integration allows the auto dialer to access patient data and schedule appointments...
Computer telephony integration (CTI) is a technology that allows computers and telephone systems to work together seamlessly. This means that healthcare providers can see patient information on their computer screens while they are on the phone with them, which can...
Hospitals are under increasing pressure to improve patient experience and efficiency. One way to do this is to outsource contact center services to a third-party provider. Contact centers can provide 24/7 support, answer questions, schedule appointments, and more,...
